Privacy Policy
Last updated: April 2026 | Beauty Voyagers
Introduction
Beauty Voyagers ("Company", "we", "us", "our") operates the beautyvoyagers.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our luxury mobile beauty and wellness services across Greece, including Athens, Mykonos, Santorini, and other destinations.
Information We Collect
Personal Information Provided by You
When you book an appointment or create an account, we collect:
- Appointment Information: Date, time, location, service preferences, special requests, and venue partner details
- Contact Information: Full name, email address, phone number, physical address
- Preference Data: Service history, favorite therapists, beauty preferences, skin type, allergies, and health considerations
- Payment Information: Billing address, payment method (processed securely via Stripe)
- Health & Wellness Data: Medical history relevant to services (injuries, conditions, medications) shared during consultation
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, clicks, searches, referral source
- Cookies & Tracking: Session cookies, analytics cookies, marketing cookies (with your consent)
- Location Data: General location based on IP (not real-time)
Cookies & Tracking Technologies
We use cookies to improve your experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through our Cookie Consent Banner.
Cookie Categories
- Necessary: Required for website functionality (session management, security)
- Analytics: Google Analytics to understand user behavior and improve services
- Marketing: Retargeting and personalized advertisements (requires consent)
- Functional: Language preferences, font sizes, saved settings
Third-party cookies may be set by partners like Google Analytics, payment processors, and social media platforms.
How We Use Your Information
We use personal information for:
- Processing and fulfilling your service bookings and payments
- Communicating appointment reminders, confirmations, and updates
- Personalizing your beauty and wellness experience
- Improving our services based on feedback and usage analytics
- Sending promotional emails and special offers (if you opt in)
- Complying with legal obligations (invoicing, tax requirements)
- Detecting and preventing fraud, abuse, and security incidents
- Analyzing aggregate data to understand trends and optimize our offerings
Data Sharing & Third Parties
Service Providers
We may share necessary information with trusted partners to deliver your services:
- Venue Partners: Hotels, resorts, yacht clubs, and private venues where services are delivered
- Beauty Professionals: Therapists, stylists, and aestheticians providing your treatments
- Payment Processors: Stripe for secure payment processing (PCI-compliant)
- Communication Platforms: Email service providers for appointment confirmations and notifications
Legal Disclosures
We may disclose personal information when required by law or in response to lawful requests from government authorities (e.g., court orders, tax authorities).
Business Transfers
If Beauty Voyagers is acquired, merged, or assets are sold, personal information may be transferred as part of that transaction. We will provide notice of such changes.
Your Rights Under GDPR
As a service operating in Greece (EU), we comply with the General Data Protection Regulation (GDPR). You have the following rights:
- Right to Access: Request a copy of personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, portable format
- Right to Object: Opt out of marketing communications and certain processing activities
- Right to Withdraw Consent: Revoke consent for cookies or marketing at any time
To exercise these rights, contact us at info@beautyvoyagers.com. We will respond within 30 days.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected:
- Appointment & Account Data: Retained for 3 years after last service for service history and billing records
- Health/Preference Data: Retained for 5 years to maintain continuity of personalized care
- Payment Information: Retained per PCI-DSS requirements and tax regulations (7 years for Greece)
- Analytics & Cookies: Automatically cleared after 13 months or upon browser reset
- Marketing Lists: Retained until you unsubscribe
You can request data deletion at any time, subject to legal retention requirements.
Data Security
We implement industry-standard security measures to protect your personal information:
- HTTPS encryption for all website transactions
- PCI-DSS compliant payment processing via Stripe
- Secure authentication (password hashing, 2FA ready)
- Regular security audits and penetration testing
- Restricted access to personal data on a need-to-know basis
- Confidentiality agreements with all service providers
While we strive for maximum security, no system is 100% secure. Please report security issues to info@beautyvoyagers.com.
Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will immediately delete it. Parents or guardians concerned about a child's data should contact us immediately.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our Service, you consent to such transfers. We ensure transfers are protected by appropriate safeguards (EU Standard Contractual Clauses, adequacy decisions).
Contact Us & Data Protection Authority
For privacy questions, data requests, or to lodge a complaint, contact:
Beauty Voyagers
Email: info@beautyvoyagers.com
Phone: +30 6978 153 713
Locations: Athens | Mykonos | Santorini | Greece
If you have concerns about our data practices, you may also file a complaint with the Greek Data Protection Authority (HDPA):
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting with an updated "Last Updated" date. We will notify you of material changes via email or a prominent website notice. Continued use of our Service following such notification constitutes your acceptance of the updated Privacy Policy.