Booking & Service Policy
Last updated: July 2026 | Beauty Voyagers
At Beauty Voyagers, our goal is to offer a discreet and high-level private beauty service experience at your location. In order to ensure the proper organization of our services and the smooth experience for all clients, please take note of the following booking and service policy.
1. Bookings
Availability & Advance Notice
Bookings are subject to availability. Advance booking is highly recommended to secure your preferred date and time.
Last-Minute Bookings
Bookings requested within 48 hours of the scheduled appointment are considered last-minute bookings. Full payment is required at the time of booking, and these bookings are non-refundable.
Booking Confirmation
A booking is confirmed after the completion of the booking form, identity verification, and receipt of the required payment. You will receive a confirmation email with your appointment details.
Data Protection
Personal data is used exclusively for the organization and safety of the service and is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Greek legislation on personal data protection (Law 4624/2019).
2. Deposits, Payments & Cancellations
Individual Bookings
Payment
Full payment (100%) is required to confirm all individual bookings. Your booking is confirmed upon receipt of full payment.
Cancellation 48 Hours or More Before
Cancellations made 48 hours or more before the scheduled appointment are eligible for a 50% refund.
Cancellation Less Than 48 Hours Before
Cancellations made less than 48 hours before the scheduled appointment are non-refundable.
No-Show Charges
In the case of a no-show or cancellation upon the arrival of the team at the location, the booking is non-refundable and the full service value applies.
Refund Processing
Approved refunds will be processed within 5–7 business days to the original payment method.
Premium Bookings & Event Services
Applicable to bookings requiring multiple services, extended scheduling, multiple guests, or special event coordination, including weddings, villas, yachts, private events and corporate bookings.
Payment & Confirmation
Payment terms will be specified individually for each booking and agreed upon prior to confirmation. Your booking is confirmed once the agreed payment has been received and the booking terms have been accepted.
Bespoke Booking Terms
Due to the bespoke nature of our premium services, payment schedules, cancellation terms and refund conditions are determined individually for each booking and will be clearly outlined in your quotation or booking confirmation provided prior to payment.
Service Coordination
Upon confirmation, our team immediately begins coordinating professionals, schedules, transportation and all necessary logistics to ensure a seamless luxury experience.
Refund Processing
Where applicable, approved refunds will be processed within 5–7 business days to the original payment method.
3. Delays & Waiting Time
Ready at Scheduled Time
Clients are kindly requested to be ready at the scheduled appointment time.
Waiting Grace Period
A waiting time of up to 15 minutes from the scheduled time is provided.
Beyond Grace Period
In case of delay beyond the waiting period:
- The duration of the service may be reduced in order to maintain the schedule
- A waiting fee per hour may be applied according to the nature and value of the service
Extended Delays
If the delay does not allow the service to take place, the cancellation policy may apply.
4. Early Morning & Late Night Appointments
Appointments scheduled before 09:00 in the morning or after 21:00 in the evening are subject to an additional fee of €80 per hour for each service performed.
This fee is confirmed at the time of booking.
5. Travel & Access
Additional Travel Charges
Depending on the service location, additional travel charges may apply and are confirmed at the time of booking.
Types of Charges
These charges may relate to:
- Travel distance
- Parking
- Tolls
- Marina or restricted access areas
Client Responsibility
The client is responsible for ensuring smooth access to the service location, as well as providing available parking where required.
6. Health & Medical Information
Required Disclosure
Clients are required to fully, accurately, and promptly inform the massage practitioner and our center of any existing or pre-existing medical condition, illness, injury, surgery, medication, allergy, or any other circumstance that may affect the provision of massage services.
Liability for Incomplete or Inaccurate Disclosure
In the event of omission, concealment, or inaccurate disclosure of the above information by the client, the center and the massage practitioner shall not be held liable for any adverse effects, injuries, or consequences arising directly or indirectly from such incomplete or inaccurate disclosure, in accordance with applicable Greek law.
Service Modifications
The company reserves the right to refuse or modify a service if it is considered unsuitable for the client's health condition.
7. Professional Conduct
Mutual Respect Environment
Services are provided in an environment of mutual respect and professionalism.
Service Discontinuation
Beauty Voyagers reserves the right to discontinue a service in the event of inappropriate, offensive, or unsafe behavior.
8. Policy Modifications
Beauty Voyagers reserves the right to modify or update this policy at any time.
The most recent version of this policy applies to all new bookings.
Questions or Concerns?
Beauty Voyagers
Email: info@beautyvoyagers.com
Phone: +30 6978 153 713
Locations: Athens | Mykonos | Santorini | Greece