Appointment & Cancellation Policy
Last updated: July 2026 | Beauty Voyagers
Individual Bookings — Booking Terms
Advance Booking
Appointments are subject to availability. Advance booking is highly recommended to secure your preferred date and time.
Last-Minute Bookings
Bookings requested within 48 hours of the scheduled appointment are considered last-minute bookings. Full payment is required at the time of booking, and these bookings are non-refundable.
Payment
Full payment (100%) is required to confirm all individual bookings.
Confirmation
Your booking is confirmed upon receipt of full payment. You will receive a confirmation email with your appointment details.
Service Duration
Approximately 5–10 minutes of your scheduled appointment are reserved for consultation, preparation and service assessment to ensure the best possible service experience.
Individual Bookings — Cancellation Policy
Cancellation 48 Hours or More Before
Cancellations made 48 hours or more before the scheduled appointment are eligible for a 50% refund.
Cancellation Less Than 48 Hours Before
Cancellations made less than 48 hours before the scheduled appointment are non-refundable.
No-Show Policy
In the case of a no-show (failing to attend without cancellation) or cancellation upon the arrival of the team at your location, the booking is non-refundable and the full service value applies.
Refund Processing
Approved refunds will be processed within 5–7 business days to the original payment method.
Premium Bookings & Event Services
Applicable to bookings requiring multiple services, extended scheduling, multiple guests, or special event coordination, including weddings, villas, yachts, private events and corporate bookings.
Advance Booking
Premium bookings require advance planning and are subject to availability.
Payment
Payment terms will be specified individually for each booking and agreed upon prior to confirmation.
Confirmation
Your booking is confirmed once the agreed payment has been received and the booking terms have been accepted.
Booking Terms
Due to the bespoke nature of our premium services, payment schedules, cancellation terms and refund conditions are determined individually for each booking and will be clearly outlined in your quotation or booking confirmation.
Service Coordination
Upon confirmation, our team immediately begins coordinating professionals, schedules, transportation and all necessary logistics to ensure a seamless luxury experience.
Cancellation Policy
Cancellation terms and refund conditions for Premium Bookings & Event Services are determined individually for each booking and will be clearly outlined in the quotation or booking confirmation provided prior to payment.
Refund Processing
Where applicable, approved refunds will be processed within 5–7 business days to the original payment method.
Late-Night & Early-Morning Services
Appointments scheduled between 21:00 and 01:00 (late night) or before 09:00 (early morning) are subject to an additional surcharge of €80 per hour on top of your service prices.
This surcharge is confirmed at the time of booking.
Rescheduling
You may reschedule your appointment free of charge if you provide at least 48 hours notice before your original appointment time, subject to therapist and service availability.
To reschedule, please contact us as soon as possible at info@beautyvoyagers.com.
Important Notes
- Ready at Appointment Time: Please ensure you are ready and available at your scheduled appointment time for prompt service delivery.
- Service Continuity: We reserve the right to adjust service duration if you are delayed beyond our standard 15-minute grace period to maintain other clients' schedules.
- Communication: If you must cancel or reschedule, please notify us immediately to allow us to accommodate other clients.
- Policy Updates: This cancellation policy may be updated at any time. The most current version applies to all new bookings.